Our Shipping Process


Our expert warehouse team work as hard as possible to pick your order as quickly as possible. Under normal circumstances your order will be picked and ready for dispatch within 24hours after your order has been placed. During busy retail periods please allow an additional 24hours for your order to be ready for dispatch.

If your order is a pre-order item, your order will be added to a backlog ready for picking as soon as the shipment arrives

step 2 - dispatch order

Snapper has worked hard to partner with the most trusted carriers in Australia, we maintain strong relationships with all our partners to ensure that your parcels arrive as safely and as quickly as possible, if you have any questions about your order or tracking your order please contact our Friendly customer service team.

Our Prefered carrier


We work hard to ensure every parcel arrives damage free and in perfect condition. however, on the odd chance your item does arrive damaged, we will happily replace it for you free of charge.

Typical Delivery Times

Melbourne - Allow 2-3 business days from dispatch.

Sydney - Allow 3-5 business days from dispatch

Canberra - Allow 3-5 business days from dispatch

Adelaide - Allow 3-5 business days from dispatch

Brisbane - Allow 3-5 business days from dispatch

Perth - Allow 5-7 business days from dispatch

Darwin - Allow 5-7 business days from dispatch

Hobart - 3-5 business days from dispatch

Regional Delivery Times

Please allow an additional 2-3 days on the above 

Our 30-Day returns policy

30 Day Satisfaction Guarantee

Here at Snapper we stand behind the quality of our products. So much so that if you're not completely satisfied with your product you can simply return it to us at no cost within 30 days of purchase.

You'll need to re-package your product in the original packaging that it comes with and then please simply contact our customer service team, simply send through your name and order number and we will organise everything for you.

Non-returnable items excluded from this guarantee include:
• All forms of clearance stock (e.g. warehouse, floor stock etc.)
• Clearance items
• Gift Cards
• Orders for commercial or non-domestic use

If you would like to return your product within the 30 day satisfaction guarantee window, please contact snapper support team using the form below.

Product Returns Form